Internet's Congestion Makes Streaming Iffy (03/02/98; 7:11 p.m. EST) By Jeff Caruso and Kate Gerwig, InternetWeek
Stormy weather on the Internet could put the kibosh on streaming audio and video applications.
Walt Disney got an unsettling glimpse of the public Internet's limitations while demonstrating a new multicast service recently. The network access point (NAP) Mae West "went crazy" during one demonstration, said Scott Watson, chief computer scientist at Disney. The demonstration lost 50 percent of its packets, then settled back down to an acceptable 5 percent packet loss.
"We expect thunderstorms on the Internet," Watson said. Even though the multicast-enabled MBone is an experimental part of the Internet, Disney's experience highlights the problems of getting time-sensitive data through congestion points.
Worse, conditions will likely deteriorate further as more companies use broadcast services for multimedia training and content providers blast preview clips at moviegoers.
And handling the increased traffic load promises to be a multidisciplinary exercise. Providers have to deploy more fiber faster. Vendors must develop gigabit routers. In addition, ISPs must expedite their deployment.
Additionally, ISP networks need to be multicast-enabled to send real-time audio, video, and data across the Internet once rather than using numerous individual unicast streams, as is the case today. And ISPs must work out a way to bill and compensate each other for carrying each other's multicast traffic. Such efforts are just getting under way.
Not A Sure Thing Although MCI is dramatically increasing its backbone capacity, it still might not be enough to keep up with the traffic loads. MCI has backbone connections of 1.2 gigabits per second and will upgrade to 2.4 Gbps by the end of the year, said Vint Cerf, senior vice president of Internet architecture and engineering at MCI. But what comes next is still a mystery.
"I'm not just believing in miracles -- I'm relying on them," Cerf said. "Up to now, we've been lucky. We can throw bandwidth at it and hope to stay ahead of demand."
The Internet is already congested, particularly at the public NAPs, where providers exchange traffic. Several of the biggest ISPs are already exchanging traffic privately to get around the NAPs.
But even private peering arrangements can't eliminate congestion coming from increasing volumes of high-bandwidth content, which includes audio and video, software downloads, and streaming content coming from push applications.
"The Internet as we know it today is being overwhelmed by increasing data streams. We have a bandwidth congestion problem," said Martin Hall, chief technology officer of Stardust Technologies and co-chair of the IP Multicast Initiative (IPMI). Hall sees multicasting as just one of many solutions to the problem.
Satellites To The Rescue
Satellite vendors could help with the bandwidth crunch. Rather than keeping the Internet predominantly terrestrial, several satellite companies working with the IPMI want to bring content into specific ISP backbones, even into home and business networks. Satellite downlinks could also circumvent the crowded NAPs.
Streaming technology has the potential to overtax public and private peering points if it is sent using unicast rather than multicast technology, according to Alan Taffel, Uunet's vice president of marketing. Multicast may wipe out the redundant network load that occurs with unicast streams, but when the one-to-many multicast stream spreads throughout a network, it could cause congestion during its transmission, depending on the size of the stream, Taffel said.
Of course, raw bandwidth isn't the only issue. There's the absence of quality-of-service controls in the Internet to give real-time traffic priority.
Plus, there are bugs plaguing many of the multicasting routers that are part of the MBone, one of the few multicast-enabled portions of the Internet. Although they have been fixed in the latest releases of the routing software, the onus is on individual ISPs to upgrade their routers' software.
And the question ISPs are grappling with is: Who pays for all this, and how?
No pricing model exists to reimburse providers for carrying one another's multicast traffic across their networks. To that end, the IPMI is concentrating on coming up with billing and metering solutions for ISPs this year, Hall said.
"Pricing multicast is very non-intuitive because there's no correlation between the number of recipients and the cost for network services," Uunet's Taffel said.
Billing Inconsistencies Unicast streams can be billed using a traditional Internet usage-based model. But multicasting requires a different mind-set. For example, AudioNet of Dallas shares a percentage of its revenue with the ISP that carry its streaming content, a formula more familiar in the broadcast industry.
Billing and pricing questions are the main reasons GTE Internetworking hasn't rolled out a commercial multicast service, even though its network has been multicast-enabled from the beginning, according to GTE Internetworking CTO John Curran.
"My concern is a multicast content provider can send a small amount of data, but it crosses every network link, whereas a unicast stream passes only one path," Curran said. "There may be only one listener in Montana clicking on that multicast stream, and we're dragging half a T1's worth of traffic for one listener. Who should pay for that? I know by default the ISP pays for it."
When it launched its multicast service in October, Fairfax, Va.-based Uunet chose a pricing model based on the network resources being used, which is a function of the size of the stream used to send one multicast stream and the cost of sending unicast streams to 500 people. |