MCI Backs Bill To Protect Consumers From Slamming
PR Newswire - March 27, 1998 17:57
MCIC %TLS %UTI %LEG V%PRN P%PRN
DENVER, March 27 /PRNewswire/ -- This statement should be attributed to
Bill Levis, regional director for MCI Public Policy:
"MCI supports the kind of anti-slamming legislation introduced today in
the Colorado House of Representatives, and its endorsement of Third Party
Verification as an important consumer protection tool.
"Slamming -- the unauthorized transfer of a customer's account -- is
damaging for consumers and our industry. MCI has suffered millions of dollars
in lost revenue by having large numbers of our customers converted away
without their authorization.
"MCI is a leader on this issue, employing quality control measures that
set the gold standard in the industry -- Third Party Verification, or TPV.
MCI advocates adoption of TPV as a nationwide requirement, and we are pleased
that it is a part of House Bill 1405.
"Third Party Verification involves telephone confirmation of carrier
switches by an independent third party verification company. TPV is quick,
consumer friendly, and effective. It confirms essential information about the
customer's decision to switch in a one to two minute call. Importantly, the
TPV company receives no commission or other financial incentives to confirm
sales orders. It simply verifies customer choice. MCI's own experience with
TPV convinces us that it is the single most consumer-friendly and effective
approach to curbing slamming."
SOURCE MCI
/CONTACT: Barbara Gibson of MCI State Policy Communications, 415-228-1052
or 800-644-NEWS, Pager, 800-MCI-WORD, pin 275-5374/
(MCIC) |
