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Pastimes : Computer Learning

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To: mr.mark who wrote (4155)	6/18/1999 6:41:00 PM
From: H Peterson	of 110645

Mark....no program today either. I got home and checked my email to see if I had a response from Symantec. I sure did, and I'm still upset. Here's what they said: Thank you for your inquiry and your patience. I have researched the status of your credit card order with the information you have provided. Regretfully, it appears that your order is not in our system. Please accept our apologies for any inconvenience this may have caused you. If you wish to replace your order, please call our Order Desk at (800) 568-9501. Should you have further questions, please point your browser to our Customer Service site at: symantec.com So I called the number and reordered. It's coming Fed X and will be here Wednesday. The guy on the phone said they are having problems with the online ordering. I asked for a discount for all the inconveniences but no such luck.

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