Shopping on eBay! CAVEAT EMPTOR!
• I bid & paid for:
The link to the item (may have expired):
cgi.ebay.com
eBay seller: sleepypurplekitty, myworld.ebay.com .
• Item description & picture:
LENOX TRY AN APPLE,DEARIE ORNAMENT
*NEW*
-Height 6 3/4"
- Introduced in 2003
Retails for $125.00
-Hand Numbered
Crafted of hand-painted Lenox ivory fine china accented with 24 karat gold
Bears the Lenox hallmark
Lenox Certificate of Authenticity
She's one of the most memorable characters from Disney's "Snow White and the Seven Dwarfs." She's the Evil Queen, and here she clutches a shiny red apple in hopes of tempting the fair Snow White. She is depicted just as we remember her, with those beady eyes, that unmistakable mole on her nose, and that single - and scary - tooth.
~This item is NEW in original box~
• I sent an inquiry to the seller because the picture did not have a gold cord or hanging loop.
The seller replied, "I got the picture off the Lenox website and I just opened the ornament and it does have the cord and the loop. I'm not sure why they are not shown in the picture."
• The item that I received totally differed from the picture and the description in the eBay listing. What I received is:
*NEW*
-Height 4"
- Introduced in 2005
Retails for $25.00
-NOT Hand Numbered
here is a picture of what I received:
• How could the seller have looked at the ornament and the picture and not known they were totally different items?
• I emailed the seller,
"You have made a HUGE mistake. The ornament that arrived is not the ornament I bid and paid for - it is significantly different than the picture and the description in your listing. I have attached 2 pictures - (1)what I bought from you and (2)what I received from you.
IT IS FOUR INCHES TALL - NOT 6-3/4"
IT IS NOT HAND NUMBERED
IT DOES NOT RETAIL FOR $125.00
• The seller replied
"That was a mistake on my part. That ornament is the only kind that I have, I mistakenly listed it wrong. I can give you a full refund if you would like to send the item back, then you could purchase the right ornament from another individual."
No offer of paying for return postage - The seller expected me to pay return postage?? IMO the seller was offering a refund to escape my filing a complain with PayPal or eBay.
• At this time I checked eBay and noticed the seller had a new identical listing. One bid had been placed.
• I emailed the bidder:
"I notice that you bid on the Snow White Apple Dearie Witch ornament #120059919975. You should be aware that I just received the Witch ornament I bid and won from the same seller on Friday. What I received is NOT what I bid on. What you are bidding on is not what you will receive. The picture you bid on is a picture of a Lenox figurine, which retails for $125.00.
The ornament is 4inches high, not 6-3/4 inches, is NOT hand numbered and the manufacturers suggested retail price is not $125.00, but somewhere between $29.99 and $43.00.
Caveat Emptor!
• I emailed the seller:
"What you sent is a duplicate of what I already own. I expect you to deliver the object I bought and paid for."
• Shortly thereafter, the seller ended the new listing; reason given:
"The seller ended this listing early because of an error in the listing."
The seller emailed me today: "I haven't heard back from you so I am going to send you a FULL credit for your purchase through paypal and you can keep the ornament, maybe you know someone who might want it. You don't have to send it back and your account will be credited tonight. Once again I am sorry for an inconvenience this has caused. "
• • Yeah, right - seller did not cancel the new listing after I emailed that I did not receive the item I bid on ... Only removed it after I contacted the new bidder and emailed the seller demanding the seller send me the item I bought and paid for.
Did the seller really make an innocent mistake? Was the seller scamming bidders? We will never know. In refunding my payment and telling me to keep the item, the seller has removed any possibility of my filing a formal complaint with PayPal or eBay.
Caveat Emptor! |
