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Pastimes : Ethics 101
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To: coug who wrote (41)1/23/1999 9:53:00 AM
From: Cush   of 75
 
Ethics in business.
When I was a young man I accepted a job as an Area Supervisor with a large soft-drink company. Up to that time, I felt like I had never told a lie. It was something I felt quite strongly about.

One day shortly after I began this job,
we had a truck break-down before the driver could do his deliveries.
In this type of business, the stores want their stock in a timely fashion. What they don't have they can't sell.
As was the custom in situations like this, we switched loads on the trucks so that our biggest, most-important customers would receive their orders. I was given the responsibility to phone the small customers who wouldn't be receiving their shipments that day. I explained to several of these smaller accounts just what had happened.

The sh## hit the fan. People were really upset. The idea that their orders had been on the way and were then diverted because we needed their truck to deliver elsewhere was clearly not the message that my Manager had wanted me to convey.

He explained to me that sometimes people don't want to hear the truth. Sometimes they just want an explanation they can live with.

I worked in that industry for five years and then in the Medical Device industry for another twenty.
Rationalizing lying is an epidemic in our society.

~a ramble, courtesy of Cush ~
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