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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 226.99

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3:59 PM EST

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To: Dave Mansfield who wrote (48197)	3/31/1999 9:56:00 AM
From: John Donahoe	Read Replies (1) of 164684

RE: ....Barnes and Noble has twice as many books and ordering them is a snap. So that's the only place I shop. And they have found a way of actually making money doing it. It's not about books. It's about aggregating a huge customer base with a fanatical focus on customer service and establishing its brand as the premier e-portal on a global scale. Only after this is accomplished will Amazon start making significant profits.

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