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To: TREND1 who wrote (533)	10/25/1998 10:48:00 AM
From: Jim	Read Replies (3) of 110648

I'm a new user on AOL and I'm having problems with my Packard Bell Legend 12CD 486 PC, 32 MB, 24DBF DataFAx Modem, Windows 95. I initially installed the latest AOL 3.0 CD. I set the 24DBF modem to Hayes compatable, 14400 bps (modem documented to support 14400). Each time I connected to AOL, the screen would hang and eventually AOL would log me off. AOL's technical support claimed it is a known problem with the 24DBF modem. He had me reinstall AOL v3.1 which I believe is a minimum version that minimizes graphics and sounds. He had me modify the modem setup to 2400 bps and send a s0=0 during modem initialization. Now it seems to work but it's so slow that it's virtually useless. I tried increasing the modem speed to 4800, 9600, ... 14400, but anything beyond 2400 causes the hang/logoff problem. Is there a patch available to fix the 24DBF modem? Any recommendations? I sent this to Packard Bell, but I haven't received a response yet. Thanks, Jim

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