Err Msg: Solitaire Caused General Protection Fault in Module Sol.exe
--------------------------------------------------------------------------------
The information in this article applies to:
Microsoft Windows 98
SYMPTOMS
When you attempt to start Microsoft Solitaire, the following error message may be displayed:
Windows 95
Sol: An error has occurred in your program. To keep working anyway, click Ignore and save your work in a new file. To quit this program, click Close. You will lose information you entered since your last Save.
If you click Close, the following error message may be displayed:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message may be displayed:
SOL caused a general protection fault in module Sol.exe at 0004:000001c2.
Windows 98
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, the following error message may be displayed:
SOL caused a general protection fault in module Krnl386.exe at 0002:00003077.
CAUSE
This behavior can occur if TraySaver Beta 6 is installed on your computer.
RESOLUTION
To resolve this issue, contact the manufacturer to obtain a patch or upgrade that resolves this issue. You can contact the manufacturer at the following Web site:
mlin.net However, that site has no answer to the problem other than upgrading the version of traysaver.
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.
--------------------------------------------------------------------------------
SYMPTOMS
When you start Solitaire, you may receive the following error message:
Solitaire caused General Protection Fault in module Sol.exe
CAUSE
This behavior may be caused by an incompatibility between Solitaire and America Online Instant Messenger version 2.0.
RESOLUTION
To work around this issue, you may want to remove Instant Messenger from the StartUp folder. You cannot run Instant Messenger and Solitaire at the same time. To remove an item from the StartUp folder:
Right-click Start, and then click Explore.
Double-click the Programs folder, and then double-click the StartUp folder.
In the right pane, right-click the shortcut you want to remove, and then click Delete.
MORE INFORMATION
This issue occurs whether you install Solitaire from the CD-ROM or the Web.
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. |
