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Strategies & Market Trends : Value Investing
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To: staring who wrote (60182)12/8/2017 8:46:45 AM
From: E_K_S   of 78425
 
Good overview of your experience and I do agree there is an ongoing disruptive change in retail (at least the way the old timers remember it).

I think the move will be a hybrid model but who knows. As an example I recently had w/ buying new truck tires.

In the past (15 years ago), my goto store was Sears Tire store, then it was Costco and the last set was TireRack.com. I thought Tirerack.com would be the way to go for the truck tires but it was not.

I just wanted an inexpensive tire (set of four) for a 20 year old truck as I do not drive it that much so the quality of the tire was not important, just price.

I ended up ordering the tires online through PepBoys (bought their store brand), got good pricing w/ store installation and to boot used a coupon code to save an additional 10%. Through the website I schedule an install time at the local store.

I got an early AM install time, no waiting in & out w/i 45 minutes.

I got the best price after doing a computer search (maybe 20 minutes searching) but it also came down to delivery of product to the store w/ fast installation. So their hybrid brick & mortar store w/ online did the trick.

I too, do all of my xmas shopping online. Ordered Christmas baskets (w/ free shipping) and not through Amazon but a smaller specialty supplier.

The value proposition is not only price but service and time savings. FWIW, tires were shipped from warehouse 500 miles away (similar to what tirerack.com does) but paid by the store and took 2 days. Tirerack.com shipping added another $85.00 to my price and that was the deal breaker.

EKS
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