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Steve,
I don't think you understood exactly what I meant. But I concur fully with the sentiments of Brentsky in his recent post.
The company should provide training on proper use of its software, on its features and functions, how to operate it correctly and properly. The software operator manual should be complete, accurate, and up to date.
I'm not talking necessarily about teaching clients how to trade in general, just on how their software operates, as Brentsky says, for example, how the Smart Keys work. Providing the software with inadequate training in it's use is careless and irresponsible, to say the least, given the risks involved and the amount of one's investment that is subject to loss.
For example, I have lost money on trades where I should not have. I knew the trading principles involved and had a good trade going with good "unrealized" profits. But I didn't understand some of the features of the software and ended up taking a loss. It's frustrating and a very expensive way to learn software, literally hundreds and thousands of dollars for each lesson, all the while paying substantial commissions just for the "privilage" of taking the lessons. How many such lessons must one endure?
Point is, whichever broker is to ultimately become the most successful, it, no doubt, will be the one where traders are successful, and providing competent training is the only way to insure that.
Bill
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