Accessing the Enterprise:Ascend's MAX TNT is expensive but worth
Large-Scale Rescue April 5, 1999
Ascend Communications MAX TNT Ascend's MAX TNT is expensive but worth it. Outstanding management consoles, including the command line, NavisAccess and NavisConnect, provide unique features for every level of the organization. The TNT, which supports 720 modems, performed flawlessly along with the Cisco, Ericsson, Lucent and 3Com units during throughput and dial tests. The TNT also supports a variety of authentication, VPN protocols and WAN technologies, all of which are hot-swappable--unlike those found on the Cisco AS5300, Multi-Tech CommPlete and Shiva LRAS servers. But there is a price to pay: $685 per port for the system we tested ($778 if you include the price of NavisAccess)--the highest of these systems.
Customers have tight uptime requirements, so redundant services are a must. Like the other devices in this test, the MAX comes with redundant power supplies to maximize uptime, and critical services, such as RADIUS, SNMP and DNS, can be configured with backup servers. Modem and system software are upgraded via NavisConnect or a TFTP server, though you must reboot the system for the new software to take effect. But you cannot "busy out" the modems, so users are dropped when the reboot takes place. Ascend says it can't accurately determine the appropriate "service unavailable" signaling for telco switches.
Managing the TNT from the command line or GUI is a breeze. The TNT doesn't have the VT-100 terminal screen found in smaller MAX units. Like all CLI schemes, Ascend's takes some time to learn, but context-sensitive syntax helps. Ascend uses a profile scheme, in which configuration takes place in different sections of the TNT. Unique among the CLI-editing features, configuration sections are first read into an edit buffer, where changes are made, and then to memory. This enables you to view other configuration profiles while editing without having to drop out of edit mode, read the configuration and resume edit mode--a distinct advantage over Cisco's IOS (Internetworking Operating System).
NavisConnect, the TNT's Java-based configuration utility, is much like Shiva's Java Configurator, though it lacks Shiva's monitoring capabilities. NavisConnect simplifies initial configuration by hiding the command-line details behind check boxes and default settings. Once we started NavisConnect, we gave it the TNT's IP address and it downloaded the configuration from the TNT. We made our changes and sent it back. We also saved the configuration locally for safety reasons. The Explorer-like interface is intuitive and useful.
With NavisAccess, Ascend's enterprise management GUI, the administrative power comes in. This tool can run as a standalone or within Hewlett-Packard Co.'s HP OpenView on Windows NT or Unix; we used a Sun Microsystems SPARC10 with Solaris 2.6. Available for nearly all Ascend Pipeline and MAX devices, it has extensive reporting and scheduling mechanisms that surpass almost all other management stations; CiscoWorks 2000 is a possible exception. For example, we were able to archive and compare configurations during testing within NavisAccess. If we made a configuration that caused a failure, we could see what changes had been made and revert to a working configuration.
We found the NavisAccess scheduler exceptionally useful, too. We could automate management tasks, such as retrieving and archiving configuration changes and publishing reports. Even firmware updates can be scheduled with a few short keystrokes.
Although all the RASes we tested provide accounting via RADIUS, NavisAccess goes further by accepting RADIUS accounting and compiling canned reports for billing and monitoring. The reports can be output to a variety of formats, such as CSV (comma-separated values) or HTML. System messages also can be archived to provide a historical view of the TNT. We liked the canned reports; they provided pertinent accounting information, such as start and stop times, data transferred and other connection information. The error history and trending reports were compelling. Port unavailability, modem retrains, WAN errors and other low-level information can be tracked for historical analysis and capacity planning. |