Datek Brokerage $9.95 a trade Message Board

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Non-Tech : Datek Brokerage $9.95 a trade

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To: Peter Stern who wrote (6085)	11/24/1997 5:21:00 PM
From: Gorak Shep	of 16892

Peter, sorry but direct connections to secure servers were definitely NOT fine today. orders7 and orders6 were relatively good but many of the others were either not responsive or poorly responsive. When 6 failed to return quotes, I would try others and most often they did NOT respond, especially X, Y, and Z this morning. orders8 worked some of the time. ordersx is working fine now but then it works fine at 9:15am est only to fail at 9:30am at market open. That has happened a LOT the last several trading days. I didn't check to see if it was IconNet or the servers that were failing. I am tired of debugging the problem when I can't do anything about it anyway. I wish YOU would do something about it. Something is wrong in your testing methodology if you think things are fine when many of your customers are having problems. Do you check access by dialing into some independent ISP and then try to access datek? That would be a prudent thing to do.

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