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Technology Stocks : Echostar Comm.
SATS 68.66+2.1%Nov 21 9:30 AM EST

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To: Carter Patterson who wrote (580)2/11/1998 7:44:00 AM
From: Carter Patterson   of 1394
 
Continuing my story that began of post #580 at address

www4.techstocks.com

A very helpful customer service representative, Wolfgang, has read my postings on both this thread and on The Motley Fool. He apologized for my troubles and has credited my account for 3 free months of Showtime.

While I am thankful that the company has given me something for my dilemna, I am still perplexed that they are not better organized. There installation procedures are terrible. Their CSRs are uninformed. Their marketing department is deceptive. My point is, while Echostar does alot of things right, they also do alot of things poorly. I'd like to see them make a serious committment to improve in these areas instead of making apologies and going back to "business as usual".
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