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Pastimes : Can't Beat Amazon!
AMZN 244.22+9.6%Oct 31 9:30 AM EDT

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To: LindyBill who wrote (62)12/16/2014 11:32:14 PM
From: SmoothSail1 Recommendation

Recommended By
Neeka

   of 2477
 
RE: Returns

I ordered what I thought was a RubberMaid laundry basket on Amazon Fresh and received something that was closer to a small tote basket. Wasn't what I wanted.

I put in another grocery order for delivery tomorrow, so I called Amazon about returning the "laundry" basket to the delivery guy. She said, "No, no. We will issue a credit for the item and you just keep it or donate it. We aren't set up for returns on certain items."

I pointed out that it was described as a laundry basket, which she checked and said it was their mistake and they would take steps to correct it.

No questions beyond that. Amazing company.
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