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Technology Stocks : CheckFree (CKFR)
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To: Benny Baga who wrote (6504)8/4/1998 9:03:00 PM
From: Benny Baga   of 8545
 
an article a little old:

informationweek.com

"They dropped the ball on the customer-service end,"

What is scary for Microsoft is that software support is nothing compared to presenting and paying bills for thousands of consumers. Quality of Service is the key (can't say this enough).

Benny
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