From the Compaq thread, courtesy of Jimbo, and I couldn't find the article he's referring to online:
exchange2000.com
Was just reading the new PC World's article on PC
reliability...DELL was tied for the top spot in both business and
home rankings....CPQ was near the bottom in both (only beat Acer,
I think it was, in home rankings)...author said CPQ has dropped
significantly in the rankings over the past couple of years...
article is probably available on-line, I'll try to link later...
PCs are pretty much similar inside nowadays. I wonder what Compaq may be using that Dell isn't.
Actually, hard drives will generally give you your highest failure rate (moving parts, read/write mechanisms), followed by monitors. Motherboards will be way up there too. After those, everything else should be way lower in failure rate out of the box, assuming the thing was tested by the box manufacturer. OTOH, I don't have experience with PCs with non-Intel CPU chips. What is Compaq using that's different from Dell? Of the hard drives, the older, smaller configurations, like 1GB and 2GB these days will be the worst, because they are more than likely out of production and may have been "around the block" once or twice before ending up in a cheap PC. The bigger storage size ones...4, 6, 9GB, etc. are far more likely to be new and more reliable.
PC reliability 101 meanderings.
Tony
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