I've met a lot of whining scripting language writers in their late teens, some which thought they were hacks after a couple of dos batch files and making attempts at visual basic. Some then turned to drag-and-drop web page design and importing, positioning their favorite gif and jpg files, a masterly move in an expanding market.
I guess it is too much to also ask them to check the settings of their phone, SMS or Data for WAP, as well as make a call to their operator asking for local Data support. (even if internet information said some operators in India don't support SMS-messages, a niece spending some time there was able to do SMS messaging to Finland almost every day from som 10 different locations, even on the train from to Bombay, which was fun)
After that demanding task the hacks could of course remember to figure out how to query what phone visit their site and do some testing (for example the same hacks who open their html pages as full screen and open another at every close command).
Anyway, I'm doing banking, getting news, checking my (finnish) investments,etc on the 7110, have not yet had a urge for selling so that is untested.
But the service is similar enough to the desktop version that my brother's wife accessed her accounts at first try with some help from her kids on the navigator roll and how to fill in the password-code.
That is, that WAP-designer used the wrong symbolic representation for when to advance to numerical input mode compared to selecting items from a menu.
She additionally had the standard problem of finding out how to "get back to where I went a moment ago", another thing needing a more intuitive system in desktop browsers.
But it is fantastic how things speed up when going from the appr. 300bps, 160 byte SMS-channel to 9.6kbps streaming data when transfering some 321-600 bytes of text and commands(when the local operator supports that)
That is, I decided not to make any consumer behavior testing on myself, since I've been doing electronic banking since the early 80s in and to Finland, from all over the world.
It is pretty incredible how it now becomes more and more common in USA as well as UK for the individual, not just for larger corporations.
Ilmarinen.
p.s.
To keep the "personal identification" target and avoid age discrimination:
This winter I plan to take some time to have my ageing (80) godmother start to pay her bills with a 7110, good when her doorstep, yard is covered in snow with a possibility of ice beneath. (she insists on paying every bill herself, to not use any automatic billing from her account)
Btw, she already likes the 7110 display and the predictive text-input, easier for her to write me and her kids and grandkids text messages. (but at that age one needs to have one's time to get used to the idea of replacing things, probably some association with too old versions in the market and beeing forced to part from them, like when the old refrigator reached the limits of refrigator age) |