'Dot-com Compaq' debuts iPaq Internet appliance By Lisa DiCarlo, PC Week Online, and Mary Jo Foley, Sm@rt Reseller November 10, 1999 5:30 PM ET
NEW YORK -- Compaq Computer Corp. today announced a $499 Internet-centric PC for business users called iPaq and provided a clearer picture of its role in the Internet economy.
More important than the new form-factor PC, though, is Compaq's acknowledgement that there is an immediate need to make PCs and Internet appliances easier to use.
"The kinds of things we used to build -- things that attached to the corporate network -- are changing," President and CEO Michael Capellas told press and financial analysts attending the iPaq launch here. "There is a growing need for simple, task-specific devices. There is no question we will see the transformation from PC to Internet appliances happen quickly. We are building products with the Internet first in mind."
As such, some iPaq systems will not include problematic ISA slots or legacy ports that can cause conflicts with the Windows OS and applications.
IBM, Hewlett-Packard Co. and other PC makers will also eliminate these components over the coming year. The move is driven largely by Microsoft Corp. and Intel Corp., whose annual PC design guidelines mandate the elimination of these devices in 2000. Capellas also said that the lines between Internet use at home and work are blurring. Thus, the need for completely distinct products and services is evaporating.
New destination portal
To drive home that point, the company also announced a forthcoming "destination portal" that will aggregate Web sites and services into "communities of interest" for users.
Compaq is working with Microsoft to supply underlying framework technology and some MSN content for its various portals, according to Senior Vice President Mike Winkler. Rick Belluzzo, Microsoft's recently appointed vice president of its consumer and commerce group, was on hand at the launch but offered few specifics on Microsoft's role as a portal partner to Compaq.
The first incarnation of the destination portal will be for IT personnel and will include technology news, benchmarks, reviews and consolidated access to items such as software drivers and patches. Subsets of these will include human resources, sales and marketing, and procurement.
For consumers, the portal might include information on travel, stocks or hobbies. Inside iPaq
The iPaq, which some have already criticized as sounding too much like Apple Computer Inc.'s iMac, comes with a 500MHz Celeron or Pentium III processor, 64MB of SDRAM (upgradable to 512MB), integrated Ethernet, and a MuliBay into which users can insert a DVD drive, CD ROM, LS-120 or a second hard drive.
The systems are scheduled to be widely available in mid-January. Capellas said he expects systems like these to account for between 50 percent and 60 percent of sales in the next three years.
The Houston company will pare down its desktop brands next year, quite possibly around the new iPaq. There are currently four brands. "We will significantly simplify our line. There is too much brand proliferation," Winkler said.
Work to do
Organizationally, Compaq still has a long way to go before reducing headcount by 7,000, a stated goal. A spokesman said the company has lain off only about 10 percent of that number, with cuts coming across the board.
Winkler said Compaq is basically out of the woods financially -- it recorded a profit last quarter after a previous loss -- but said it still has a ways to go in getting customers to think of Compaq as a fleet-footed "The biggest positive change has been Michael [Capellas] himself. People expected a marquee name [to be appointed CEO] and he wasn't it, but he's so good with customers and been such a boost to the
company," Winkler said. "We had an aloof [and] bureaucratic executive staff in some ways, but we are on the comeback trail." |