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Non-Tech : Waterhouse Securities
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To: Mama Bear who wrote (734)10/27/1998 5:13:00 PM
From: Dave Hanson  Read Replies (1) of 2076
 
Hi Barb, didn't recognize you with your new handle. :)

I think this disclaimer covers them if they don't get your order cancelled between the time you ask to be cancelled and the time it was executed. I don't think it covers them after they have subsequently confirmed, via webbroker, that your order was in fact cancelled. In my experience, I don't even get the webbroker cancellation until many minutes after the cancel was requested. The least they should do is verify that it's the correct message before it appears.

I agree that calling is the way to go. However, there are times when hold times are long enough to make that a very inadequate solution. More to the point, they should say something like, "webbroker can't confirm this cancellation, so call your officer" rather than "order cancelled."

Regards, D
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