(BSNS WIRE) Quintus Corporation Announces Record Revenues for First Quarter FY 2001; License Revenues Up 123% From First Quarter Fiscal Year 2000; Pro Forma Loss Per Share Narrowed to $0.04 Per Share Business Editors/High-Tech Writers FREMONT, Calif.--(BUSINESS WIRE)--July 20, 2000--Quintus Corporation (Nasdaq:QNTS), a provider of contact center solutions for e-Customer Relationship Management (eCRM), today announced record revenues for the first fiscal quarter ending June 30, 2000. Revenues for the quarter were $18.5 million, an 80% increase over revenues of $10.3 million in the first quarter of fiscal year 2000. On a pro forma basis, excluding the impact of acquisition-related charges and the amortization of deferred stock compensation and adjusting for the inclusion of preferred shares prior to their conversion to common stock, net loss for the quarter was $1.4 million or $(.04) per share, compared to a profit of $275,000 or $.01 per share, for the same period in fiscal 2000. For the first fiscal quarter, including acquisition-related charges and the amortization of deferred stock compensation, net loss for the quarter was $11.5 million, or $(.32) per share, compared to a net loss of $690,000 or $(.20) per share for the same period last year. "We are pleased to report our third consecutive quarter as a public company in which we have shown record revenues, exceeded analyst expectations and have narrowed our pro forma loss per share," said Alan Anderson, Chairman and CEO of Quintus Corporation. "During the past quarter we continued to expand our distribution channels, both direct and indirect. We have significantly strengthened our sales force this quarter and believe we are well positioned to continue to capitalize on the growth in the eCRM market." -0- *T Key highlights during the quarter ended June 30, 2000 include: -- Quintus Acquired Mustang.com, a provider of e-mail management solutions with its award-winning Message Center(TM) product offering and over 350 customers, on May 18, 2000. -- Quintus Added over 70 New Customers this Quarter, bringing the total installed base to over 870 customers worldwide. -- Quintus Entered Into a Global Alliance with Siebel, including worldwide reseller, marketing and technology agreements. -- Quintus Announced a Marketing Alliance with AT&T, to provide e-Customer Relationship Management (eCRM) services to call centers worldwide. -- Quintus Began Shipping Quintus eContact Suite 5.5, including enhanced multi-media blending and reporting, extensive improvements to our user interface and stronger real time monitoring. -- Quintus Added Two Seasoned Executives to its Management Team, Paul Bartlett as Chief Operating Officer and Nancy Brumfield as Chief Marketing Officer. -- Quintus Joined the Russell 3000 Index, which tracks the 3,000 largest U.S. stocks. *T Quintus eContact Suite(TM) The Quintus eContact Suite enables companies to personalize, route and manage customer interactions across multiple communication channels, including the Internet, email and the telephone. Quintus WebCenter, a component of the eContact Suite leverages the universal eContact architecture, engine and tools, giving agents the real-time information they need to personalize service for each customer. About Quintus Quintus Corporation (Nasdaq:QNTS) provides a comprehensive e-Customer Relationship Management (eCRM) solution to manage customer interactions, such as customer orders, inquiries and service requests, and deliver consistent customer service across multiple communication channels, including the Internet, email and telephone. The Quintus eContact software suite includes applications that address the needs of customer service representatives and agents in sales and service, consumer relations, technical support and human resources centers, and a routing engine to manage customer interactions. Quintus eContact enables companies to handle high volumes of customer interactions and leverage opportunities to sell additional products and services to their customers. Quintus is based in Fremont, Calif. For more information about Quintus, call 800/337-8941, email sales@quintus.com or access the World Wide Web at www.quintus.com. Note to Investors Except for historical information, the matters discussed in this release are forward-looking statements subject to certain risks and uncertainties which could cause actual results to differ materially from those projected. Such statements include statements about Quintus' product and market strategies, its relationships with customers and its partnering efforts and statements regarding future sales or revenues. Factors that could cause or contribute to such differences include the risk factors discussed in Quintus' filings with the U.S. Securities and Exchange Commission, available at www.sec.gov. All forward-looking statements in this release are based upon information available to Quintus as of the date of this release, and Quintus assumes no obligation to update the forward-looking statements included in this release. Note to Editors: eContact, CallCenterQ, Quintus CTI, and WebCenter are trademarks and Quintus is a registered trademark of Quintus Corporation. All other trademarks and registered trademarks are the property of their respective owners. -0- *T Quintus Corporation Pro Forma Condensed Consolidated Statements of Operations (In thousands, except per share amounts) (excluding acquisition-related charges and stock-based compensation) (unaudited) Three Months Ended -------------------------- June 30, June 30, 2000 1999 -------------------------- Revenues: License $ 13,669 $ 6,126 Service 4,831 4,167 -------- -------- Total revenues 18,500 10,293 Cost of Revenues: License 26 218 Service 4,167 2,421 -------- -------- Total cost of revenues 4,193 2,639 -------- -------- Gross profit 14,307 7,654 Operating Expenses: Sales and marketing 9,142 4,314 Research and development 4,815 1,873 General and administrative 2,448 998 -------- -------- Total operating expenses 16,405 7,185 -------- -------- Gain (loss) from operations (2,098) 469 Other income (expense), net 695 (194) -------- -------- Net income (loss) $ (1,403) $ 275 ======== ======== Basic Net Loss Per Common Share: Basic net loss per common share $ (0.04) $ 0.01 ======== ======== Shares used in computation, basic (1) 35,631 20,004 ======== ======== (1) Includes preferred shares prior to their conversion to common stock. Quintus Corporation Condensed Consolidated Statements of Operations (in thousands, except per share amounts) (unaudited) Three Months Ended ------------------------ June 30, June 30, 2000 1999 ------------------------ Revenues: License $ 13,669 $ 6,126 Service 4,831 4,167 -------- -------- Total revenues 18,500 10,293 Cost of Revenues: License 26 218 Service 4,167 2,421 -------- -------- Total cost of revenues 4,193 2,639 -------- -------- Gross profit 14,307 7,654 Operating Expenses: Sales and marketing 9,142 4,314 Research and development 4,815 1,873 General and administrative 2,448 998 Amortization of intangibles 9,315 796 Acquired in-process technologies 606 -- Stock-based compensation 189 169 -------- -------- Total operating expenses 26,515 8,150 -------- -------- Loss from operations (12,208) (496) Other income (expense), net 695 (194) -------- -------- Net loss $(11,513) $ (690) ======== ======== Basic and Diluted Net Loss Per Common Share: Basic and diluted net loss per common share $ (0.32) $ (0.20) ======== ======== Shares used in computation, basic and diluted 35,631 3,428 ======== ======== Quintus Corporation Condensed Consolidated Balance Sheets (In thousands) (unaudited) June 30, March 31, 2000 2000 ----------------------- ASSETS Cash and investments $ 57,324 $ 59,076 Accounts receivable, net 30,041 22,580 Prepaid expenses and other assets 1,251 2,072 --------- --------- Total current assets 88,616 83,728 Property and equipment, net 6,103 5,061 Intangible assets and purchased technologies, net 294,282 43,004 Other assets 6,397 327 --------- --------- Total assets $ 395,398 $ 132,120 ========= ========= LIABILITIES AND STOCKHOLDERS' EQUITY Accounts payable and accrued liabilities $ 11,734 $ 13,197 Deferred revenue 9,977 7,668 Other liabilities 881 907 --------- --------- Total current liabilities 22,592 21,772 Other long-term liabilities 1,201 1,234 Stockholders' equity 371,605 109,114 --------- --------- Total liabilities and stockholders' equity $ 395,398 $ 132,120 ========= ========= *T --30--ah/sf* CONTACT: Quintus Corporation Susan Salvesen, 510/624-2980 KEYWORD: CALIFORNIA INDUSTRY KEYWORD: SOFTWARE INTERNET COMPUTERS/ELECTRONICS EARNINGS Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. 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