Trader J's Inner Circle Message Board

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Strategies & Market Trends : Trader J's Inner Circle

NVDA 175.02

-3.3%

Dec 12 9:30 AM EST

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To: Poet who wrote (7674)	2/4/1999 9:22:00 PM
From: J.S.	Read Replies (1) of 56535

Poet, Waterhouse is a pain! They messed up an order for me and because I had lost the confirmation number claimed they could not find it on their system. I asked to talk to one of their programmers (didn't believe they could not find) after they told me that the reason my order got lost is because webbroken doesn't know how to process index options and they simply refused. The worst part is that they make the customer feel dirty and culpable when they make a mistake. Typical Waterhouse interchange: Customer: Why did you punch me in the face. Waterhouse: Let me ask you something. You saw me wind up and propel my phlanges towards your kisser. Didn't it occur to you to block it or at least try to duck. Try to transfer stock out. They sit on it and mess it up too! Happy trading, Joe

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