SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Pastimes : Dream Machine ( Build your own PC )

 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext  
To: Street Walker who wrote (76)1/31/1998 5:40:00 PM
From: Zeuspaul   of 14778
 
ESC Warranty

My first preference is to purchase a product for which I will not have to exercise any warranty options ESC seems to be a reputable outfit (my impression from their web page) They take returns for dead on arrival and for other reasons. There doesn't seem to be one warranty policy. They appear to be some type of wholsale distributor and try to direct you back to the manufacturer for warranty.

They seem rather selective in the components they carry, fewer components but of a higher quality. They sell some individually but others such as the CD ROM only if it is in an installation. They seem to specialize in the guts..Motherboard, case, CPU and RAM. My fear is that if I buy an ABIT LX6 from a broad based discounter they will pull the old revision off the shelf and put me in a position of having to return it.

Here are some exerts from the warranty page

Regards

Zeuspaul

esc-ca.com
1. Warranties are valid for the original purchaser
only.

2. Manufacturers are responsible for all technical
support and warranties of their products. Prices
do not include technical support by ESC
Technologies.

3. Prices are set at the time of order, regardless of
price fluctuations.

4. Brokered, Intel and AMD CPUs carry a 1-year
warranty provided by ESC Technologies when
purchased with a proper cooling fan. Your sales
order will serve as your product registration.

5. All memory is new. ESC honors a 1-year,
limited warranty on generic memory.

6. Products carry a 20-day money back policy,
excluding shipping, handling, and processing fees
(15%). All products returned must be in resellable
condition, including all documentation and
accessories. Do not write in the motherboard
manuals, on boxes, or on certificates.

7. If an item is returned to us as if it was defective,
and an ESC Technician determines that
everything is fine, the product will be returned to
you at your cost.

Check their website for the rest of the warranty information
Report TOU ViolationShare This Post
 Public ReplyPrvt ReplyMark as Last ReadFilePrevious 10Next 10PreviousNext