Thanks for the link, Frank. I went to a DSLReports.com test archive last night & learned that my download experience in unique, that other PhoenixDLS customers on IDSL do not experience that same diminished bandwidth on the downstream. What is satisfying is that my upstream at 137K bps is excellent. What does this imply about my connection to the IP gateway, if anything?
There does not appear to be any immediately comparative data of PhoenixDSLs over Northpoint in my immediate area to gauge whether this is a local backbone issue or not. There is a dearth of data of customers in my immediate area. I live in the 90077 zip, but on the fringe with 90210. One guy in '210' has a bandwidth test of 3M bps via an @Home connection, but it is not through Adelphia, but some private domain service. Maybe he is leasing access on Adelphia's fiber in the Street for a pretty penny. Is this possible?
FWIW, when I switch to my dual-B ISDN line, which I plan to regrade to analog today, my download speeds are back up to the 65-75K bps range, so IMHO, if its truly a local loop problem, the problem can be remedied, and leads to my conclusion that the repeater on the loop is not the source.
After sending about a dozen pages from several bandwidth test sites last night to the Phoenix sales rep, as well as the assigned "installation coordinator," illustrating to them my bandwidth tests on IDSL vs. ISDN, the sales rep has responded with "they're working on it." But no response whatsoever from tech support, after leaving my initial message about 22 hours ago. Not impressive, and illustrative reason why I think the CLEC residential model is problematic. The interface is strictly managed through the ISP, and if the ISP is unresponsive, where does that leave the CLEC's customer? |
