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Non-Tech : Datek Brokerage $9.95 a trade

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To: Jon Normile who wrote (7850)4/23/1998 7:03:00 PM
From: Robert Reiff   of 16892
 
Jon - I'm sure you know of the problems the last two days - Peter Stern at least acknowledged the problems.

Please let us know your advise on a course of action when the processing is sooooooo slow. Orders hang in limbo. Can't cancel, can do anything. When system is working it's great, when it's not, it is very frightening - sort of like an earthquake - we don't know when it will strike. Other brokers were executing when Datek was not. Why was this?

Would you please let us know what to expect, and acknowledge these issues that affect those of us who trade with you and have a lot of money at risk.

Robert Reiff
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