Bill, theres lotsa noise around "outsourcing to India, pitfalls etc". We need to look at it closer to separate fact from fiction.
1. Indias population is around 1B. Plenty of folks to work, plenty to educate to make them workable.
2. English is the lingua franca in India for all kinds of things from a birth certificate, to a death certificate (local language translations are also available).
3. A family example : My niece in India, 3 years ago was earning INR5K/month. Today she earns INR20K/month. She is a call center employee in mid-mgt level. When I call her, she says "Uncle Kumar, could you please call me during US EST business hours ? Thats when I'm awake". Go figure!!
4. Today, in Australia, I got a call from my car insurance company, asking if I was interested in taking advantage of the 45% discount if I insured home+contents with them. The voice was distinctly of Indian origin. I asked where the lady was calling from, she was not allowed to specify. I guessed, and she said 'yes'.
IMHO, the Indian workforce will prosper financially due to this activity. |
