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Non-Tech : Charles Schwab (SCH) -- A tech-stock profile?

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To: Carol M. Morse who wrote (890)10/2/1999 5:57:00 PM
From: Carl R.  Read Replies (1) of 1390
 
Sorry Carol, I have done no "excellent analysis" of SCH. In fact I have done no analysis at all. <VBG>

Seriously, I've been a customer for almost 20 years, and they treat me very well. Their reps are surprisingly knowledgeable and even know the answers to some very unusual questions that I tend to ask. <VBG> Their reps are always friendly, and always helpful. When they have screwed up, which is very, very rare, they have been willing to adjust commissions in a very fair manner. They have an excellent IPO program for their customers. I was a beta tester for the "Velocity" product, which is a big improvement over the web. It could use a few more enhancements, but I'm sure glad to have it.

At the current time I do not own any SCH, but they are a good company, and a well-run company. Eventually there will be a shakeout in the on-line brokerage area, but I have no doubt that SCH will continue to grow and thrive. To me, customer service and good executions are more important than a lower commission.

Thus I think that a long term investment in SCH will reward you handsomely. As for the short term - i.e. the next 6 months to a year, I have no opinion. A shakeout could come at any time. If it does come, be happy that you own a good company, and give them time.

Good luck,

Carl
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