PhoneTel and Opticom Announce Agreement
CLEVELAND--(BUSINESS WIRE)--March 3, 2000--PhoneTel Technologies, Inc. (OTCBB:PHTE) and Opticom Operator Services, a division of One Call Communications, announced the completion of an agreement for Opticom to provide long distance and operator services.
"This agreement will enable Opticom to provide operator services to PhoneTel telephones throughout the United States," said Brad Benge, Executive Vice President of One Call. "We look forward to providing PhoneTel with a superior level of customer service and management information."
"Opticom has clearly established itself as a leader in the operator services industry," said PhoneTel President and CEO John Chichester. "Their operators are distinguished as not only the best trained, but are also known for their excellent service to callers. This quality of service along with state-of-the-art facilities and generous staffing levels result in industry-leading call completion ratios. That's the type of service we want for our customers and the performance we need for our company."
PhoneTel Technologies, Inc. is a leading provider of pay telephones and related services with operations in 45 states and the District of Columbia. PhoneTel serves a wide array of customers operating in the shopping center, hospitality, health care, convenience store, university, service station, retail and restaurant industries.
Opticom, a division of One Call Communications, is a leading national provider of live and automated operator services. Opticom operates state-of-the-art operator centers in Carmel and Greenwood, IN. Opticom and One Call also have long distance network switching centers located in Indianapolis and Carmel, IN, Washington, DC, Los Angeles, CA and Ft. Lauderdale, FL. |
