America Online Inc - 5 March 1998 2 Presentation Highlights: Upbeat Presentation as Internet Emerges as Mass Media Vehicle: Ted Leonsis, President of AOL Studios, made a presentation at the ML Technology Conference this morning. In his view, 1998 will be the year that the Internet becomes a mass media vehicle. In the Dec. quarter, AOL's primetime usage exceeded primetime viewership at MTV and CNBC. Usage continues to increase and is now at an average of 51.5 minutes/day/sub, up from 41 minutes in Dec. 22MM e-mails are sent per day to 70MM recipients. Women constitute 52% of usage vs. 16% three years ago. AOL users household income is 2X the national average. Of e-commerce and AOL merchandise sales in the Dec. quarter, 42% was from new buyers. J Crew indicated that revenues generated through AOL make it their second best store. Balanced Revenue Stream Building: AOL continues have a lot of momentum in e-commerce as well as sponsorships. In calendar 1997, e-commerce revenues were close to $360MM. The Tel-Save deal is going well as 200,000 customers have been signed in a relatively short time. Backlog of sponsorship type deals continues to build and is closing in on $350MM. Ad revenue potential is increasing although there is still some resistance among older management at the agencies. AOL estimates that based on 585MM page views a day at a $15/CPM, they have the potential to generate $3.2BN in ad revenues; while obviously a hypothetical exercise, it certainly suggests upside. AOL currently has 22 of the top 50 national advertisers on its ad roster. Price Increase Going Smoothly: Ted indicated that the $2/mth price increase in subscriber fees to $21.95 is going well. There appears to have been no big changes in churn. Management believes that the 5 screen names vs. ISP's one screen name coupled with unlimited usage and portability are the attractions to the service. International Scaling Beautifully: Run rate revenues for AOL's international joint ventures are close to $400MM. This business has scaled quickly and smoothly. AOL will continue to partner with major players to grow overseas. Multiple Brands are the Key: Management indicated that there are few single title success stories out there. AOL now has the AOL brand, CompuServe and is creating additional brands. Digital City, AOL's local offering, is one such example which is doing well. In 8 days, Digital City New York achieved 1MM page views, a feat which typically takes 16-22mos and $16-$22MM dollars. Local and regional advertisers are more interested in reach and transaction results than cost per thousands, in terms of rates. Instant Messenger has been a tremendous success and in a few months AOL will offer photo services, allowing subscribers to create and send photo archives . Competition: Management seemed more concerned with the competitors who have yet to emerge than the current competition. It is their sense that the phone companies, cable companies and major entertainment companies have not yet really weighed in. They watch Yahoo (YHOO D-2- 1-9 $72) carefully among others and expect a shakeout to occur among on-line players. The point was made regarding concentration within TV, cable and magazine sectors, i.e. a few players have very high market share, and they felt the same would hold for on-line. While AOL takes competition seriously, they have a broader view. First, it was concern about other on-line offerings (e.g. Prodigy, CompuServe) and their major backers, then it was a concern about Microsoft (a big customer now), then the Web vs. on-line service and now concern about cable modems, XDSL, or WebTV. Overall, AOL believes that bandwidth is good, but only at a low cost. We believe AOL is well positioned whatever way technology goes. Content Creation Very Important: AOL still thinks the value chain is moving towards content (from infrastructure and packagers/distributors). AOL created Love@AOL for next to nothing and it has become quite successful. It proved that social contact is important. In the gaming arena, there seemed to be frustration that game revenues have not scaled as quickly as expected but management believes there is still an opportunity for social entertainment, i.e. Virtual Pool, where players can chat while they play. Preview Travel is a deal AOL is quite proud of; with a $3MM investment, they helped create an interface for buying airline tickets, etc on line, got paid $30MM for an exclusive long term contract and now own 20% of a company that is worth $250-$300MM. [AOL] MLPF&S was a manager of the most recent public offering of securities of this company within the last three years. [YHOO] The securities of the company are not listed but trade over-the-counter in the United States. In the US, retail sales and/or distribution of this report may be made only in states where these securities are exempt from registration or have been qualified for sale. MLPF&S or its affiliates usually make a market in the securities of this company. Opinion Key [X-a-b-c]: Investment Risk Rating(X): A - Low, B - Average, C - Above Average, D - High. Appreciation Potential Rating (a: Int. Term - 0-12 mo.; b: Long Term - >1 yr.): 1 - Buy, 2 - Accumulate, 3 - Neutral, 4 -Reduce, 5 - Sell, 6 - No Rating. Income Rating(c): 7 - Same/Higher, 8 - Same/Lower, 9 - No Cash Dividend. Copyright 1998 Merrill Lynch, Pierce, Fenner & Smith Incorporated (MLPF&S). This report has been issued and approved for publication in the United Kingdom by Merrill Lynch, Pierce, Fenner & Smith Limited, which is regulated by SFA, and has been considered and issued in Australia by Merrill Lynch Equities (Australia) Limited (ACN 006 276 795), a licensed securities dealer under the Australian Corporations Law. 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