Datek Brokerage $9.95 a trade Message Board

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Non-Tech : Datek Brokerage $9.95 a trade

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To: thecupwinner who wrote (8876)	7/11/1998 6:15:00 PM
From: peter michaelson	of 16892

Tim: Here's a Datek customer service story: Thursday July 2: I mail a check to Datek. Thursday July 9: The deposit is not yet posted to my account. Friday July 10: I call Datek and the customer service guy says they have not received the check. I inquire further about the route of the check when it hits their offices. He gets testy. I give up, order a stop payment on the check. Saturday July 11: I receive a pleasant and professional letter from Datek's Cashiering Department/GS, dated July 8, with my unsigned check enclosed. I forgot to date and sign the check. oops. Tim: Don't you guys have a way for one person at Datek to post notes on my account so that another person can know what's going on? This sort of stuff tends to erode confidence, particularly the testy attitudes. Best to all, Peter (I still like Datek, just a little less than before)

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