Sony To Begin Direct Selling
SAN FRANCISCO, Jul. 14 (Traffic World/KRTBN)--Sony Corp. is making plans to begin direct sales sometime this year of its computer and computer-related products such as notebooks, peripherals and PC monitors.
"We haven't gone direct before. We're targeting the home consumer market but our notebooks will target the business market," said Lisa Young, a spokeswoman for Sony Information Technologies of America, the division of Sony Electronics created one year ago to pioneer direct marketing. "Our intent is not to go after market share but to build the infrastructure for exceptional customer support service," Young said.
Sony follows in the path of other computer makers such as Dell Computer and Gateway 2000, which already have gone the direct marketing route. Despite their success, selling to the consumer market directly is a tough job, according to one computer industry analyst. "Not everyone wants to buy directly. Some people still prefer to buy face-to-face, particularly if it's the first time they're buying a computer," said Charles Smeuthers, an analyst with Dataquest, a San Jose, Calif., computer marketing research firm.
About 70 percent of computer equipment sales are made through a reseller or distributor, Smeuthers said, although the industry as a whole would like to squeeze that percentage way down. Selling through traditional channels is riskier than selling directly, because the price volatility of PC components can eat up the value of inventory stock.
"The golden model in this market is the direct model, where you don't build a product until an order is actually received. But the direct model needs its own infrastructure instead of relying on a distributor," Smeuthers said. For that reason, making sales through both direct and indirect distribution is hard to pull off. "Historically a direct sales strategy doesn't increase market share but it does increase profitability," Smeuthers said.
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Robert, a wise choice I am sure.....SONY is already planning to go head to head with Dell using thier same business plan........;^) |