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To: Seconds Out who wrote (9784)	10/2/2001 5:59:42 AM
From: cybermagician	of 10081

Suspending Portico service FYI - email 1st Oct 01 "Dear Portico Subscriber, We regret to inform you that we are suspending our Portico service as of October 31, 2001. The decision to suspend operation of the service was a difficult one, especially as we know how enthusiastic you have been about the service, and how supportive you have been of General Magic. The voice application market continues to evolve at a rapid pace. Many of you who have followed the company in recent months are aware that we have shifted our focus to voice infrastructure software, and although we have continued the Portico service during this transition, we have not actively marketed or promoted the service to new subscribers. We have concluded that Portico is no longer core to our business and that our business would be best served by focusing our efforts on empowering developers to build and deploy high quality voice applications using our suite of voice infrastructure software products. We understand that many of you may be personally disappointed that we are discontinuing the service but we hope that you will continue to recommend General Magic to any of your colleagues who are looking to implement voice-based services. Again, thank you very much for your support and business over the past years. If you have questions or concerns regarding the Portico service that you would like share with us please feel free to contact Portico customer service at 1-800-774-3311. We value your continued goodwill and hope you will choose to use General Magic products and services in the future. Sincerely, Kathie Layton President and CEO "

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