To Complete Its Comeback, Novell Still Has Several Holes To Fill
SATURDAY, JUNE 05, 1999 1:06 AM EST - CMP Media
Jun. 04, 1999 (InternetWeek - CMP via COMTEX) -- As my last column pointed out, Novell has performed a significant turnaround, giving itself an opportunity to carve out a share of the rapidly evolving directory marketplace. Having an opportunity and seizing it are two different things, however.
Novell is at a delicate point in its turnaround. Any misstep will be magnified many times, and old questions about the company's future can easily resurface. This is particularly true of the next 12 months as Microsoft rolls out its own directory products. We can poke fun at Microsoft all we want for being late, but anyone who thinks Active Directory won't have a significant impact on the market once it does ship is living on a different planet.
To deal with Active Directory effectively, Novell must transcend its NOS roots, offering a much larger value proposition than Active Directory can offer. Active Directory will be the default directory for Windows 2000 Server and important applications such as Microsoft Exchange. Many customers consider these strategic parts of their network, so they will deploy it. Novell must be able to establish a value proposition for NDS in that world, or its newfound luster will fade. The best way to build that value proposition is to bridge the NOS, e-commerce and extranet directory worlds.
In addition to a NetWare-independent version of NDS, there's a laundry list of things Novell must deliver in the next 12 to 18 months to accomplish that goal. IT managers should carefully monitor Novell's progress in completing the tasks on that checklist, which includes, but is not limited to, the following items:
Metadirectory services: Metadirectory tools are an essential component of identity and relationship management, and Novell's metadirectory strategy is incomplete. The NetVision products that Novell licensed provide point-to-point synchronization with important products such as Domino and Exchange. But Novell needs a more comprehensive metadirectory product.
Public-key infrastructure: Novell also lacks a coherent PKI strategy, which is essential to its efforts to manage identity and enable e-commerce. Novell must integrate both its directory and "digitalme" technology with PKI if it's to succeed. Neither Novell's relationship with Entrust Technologies nor the limited certificate server it included in NetWare 5 provides this level of integration, and Novell needs to build, buy or partner to gain it.
LDAP support: Novell vastly improved its support for the Lightweight Directory Access Protocol with NetWare 5 and NDS 8. But there are administrative functions, such as modifying schema and creating indices, that Novell could enable via LDAP that today are available only using Novell's proprietary protocol. Novell also should make sure that any LDAP application that runs on Netscape Directory Server runs on NDS 8 without modification.
DNS name space support: NDS 8 supports the domain-component objects that allow managers to map Domain Name Server (DNS) names to directory containers, such as organizational units. But NDS doesn't use the DNS namespace as its native name space. To compete as an Internet directory over the long term, NDS must support better integration with DNS, including support for the native DNS name space.
Federated (non-global) schema: Novell has long promised to deliver a version of NDS that would support different schema in different partitions of the directory. It must deliver on that promise.
Application development road map: Novell's decision to license IBM's WebSphere app server has the potential to unify Novell's framework around a single run-time environment. But Novell gave no details for how it will fulfill that promise. It needs to publish a road map of how and when it will integrate all of its products and services with that platform and how third parties will get the tools and support they need.
None of the items on this partial list is a no-brainer. While Novell's turnaround is great news for the market, no one should assume that the battle is over or that Novell's future is assured. To their credit, Eric Schmidt and his management team have turned Novell around and put the company in a much better position. Now comes the even harder part: doing the work necessary to stay there.
Jamie Lewis is president of The Burton Group, a research firm specializing in network computing technologies. He can be reached at jlewis@tbg.com. |