Anthony @ Equity Investigations, Dear Anthony, Message Board

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Strategies & Market Trends : Anthony @ Equity Investigations, Dear Anthony,

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To: Anthony@Pacific who wrote (38246)	6/9/1999 3:26:00 PM
From: Kevin Podsiadlik	Read Replies (4) of 122088

ETYS ... a wortless concept my kids like the toy store I guess you never had an experience like Jim Cramer did: thestreet.com --- Speaking of companies that go down every day, right before we went away [ to the Caribbean, where the now-famous Iridium debacle occurred ] I wanted to get my kids the Rugrats Nintendo cartridges and some Pokemon games, whatever the heck that is. That meant going to Toys R Us (TOY:NYSE). Talk about atrocious places to go! I would have paid a kid to go in and get it for me, if there had been anybody around. I walk in and go to the Nintendo aisle. Of course they are out of what I want. I get some others that nobody wants, which means, of course, that I get pieces of paper giving me the right to get in another line after I have paid for the cartridges. Then I get in line at the register before I can get in the other line. A fight breaks out in front of me. A shopper has an item that is not priced. The cashier refuses to help. The shopper doesn't want to go back to where he picked it up. He was in a hurry. It's a Mexican standoff. The screaming becomes heated. There is cursing. My kids are with me. They are asking me what the words mean. Finally, after three minutes, a manager comes over looking totally dumbfounded. No apologies to the customer. No help, either. Finally, someone else is called over to help get a price. The whole thing seems to be occurring in slow motion. The customer says he is never coming back. Ever. And people want to know why the online toy stores are winning the battle?

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