CYBERTRADER Message Board

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : CYBERTRADER

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next

To: CyBerCorp.com who wrote (2655)	6/9/1999 10:09:00 PM
From: Chris land	Read Replies (2) of 3216

I beg to differ on the 10 minute down time. I placed a short order on a highly volatile stock just 2 seconds before the system failed, and didn't have the system up and running until AFTER THE MARKET CLOSED! The stock box was a complete blank as well as the charts for at least 45 minutes. When the market closed my order was still on my screen and since I wasn't able to clear it I called your office for assistance. It was then that I found out the order had executed after all. It then took more logoffs and logons and another 5-8 minutes for the order to disappear and the actual execution to show up. Fortunately on this one I was able to cover after hours but not at the best price. I understand that these things happen but I also feel the customer should receive some sort of compensation. Chris

Report TOU Violation

Share This Post

Public Reply Prvt Reply Mark as Last Read File

Previous 10 Next 10 Previous Next