Norton Utilities SupportNow! News Bulletin
6.1 Virus Alert: Warning about Melissa Virus in RTF files
We have learned that Melissa virus has recently been spreading again and may not be detected by any AntiVirus software including Norton AntiVirus. It is important to note that this is not a new variant of the Melissa virus.
What we have confirmed a Word document infected by W97M.Melissa.A with the file extension of "RTF" is being sent out to many users though email. These documents are not actually in RTF format files as the file extension name suggests, but is actually a Word format file that has had the file extension name renamed to "RTF". If the antivirus software is not configured to scan the "RTF" file extension, the virus will not be detected.
To protect yourself from this virus, Symantec AntiVirus Research Center recommends to update the configuration in Norton AntiVirus to include the "RTF" file extension as well as the following file extensions in the "Scanner" and "AutoProtect" options.
Complete List of File Extension Recommended for Scanning 386, ADT, BIN,CBT, CLA, COM, CPL, DLL, DOC, DOT, DRV, EXE, HTM, HTT, JS, MDB, MSO, OV?, POT, PPT, RTF, SCR, SHS, SYS, VBS, XL?
How to add RTF to your list of Program Files to be scanned in NU95:
1. Start Norton System Doctor
2. Right-Click the Virus Scan sensor and select properties.
3. Select the Files to Scan tab.
4. Select the Add button.
5. <Type> RTF. |