Yeahi t hurts when he comes out, trys to save you money and instead you bash him and you cost anyone that followed you 50%. Hey, you recruit any more people to buy AOL in preparation for tomorrow after this little news bit? Not AOL but I am sure it will help the nuts after the CMGI news and now pile this on top. <ng>
biz.yahoo.com
Sunday June 13, 3:13 pm Eastern Time
eBay second quarter to take hit from outage
SAN JOSE, Calif., June 13 (Reuters) - Online auction house eBay Inc. (Nasdaq:EBAY - news) said second quarter revenues will be about $3 million to $5 million lower on the fallout from a nearly 22 hour outage on its Internet site on Friday.
EBay said a failure in software from Sun Microsystems Inc.(Nasdaq:SUNW - news) caused its service to go down at 1950 PDT/ 2250 EDT/0250 GMT on Thursday. The site returned to service at 1725 PDT on Friday.
EBay said it would extend auctions scheduled to expire during the outage by 48 hours and would refund all fees for all auctions between June 9 and June 11.
The outage, extensions and refunds are expected to lower second quarter earnings by $3 million to $5 million, the company said in a statement released late Friday.
Analysts expected second quarter earnings of 5 cents per share for the company, which made its public debut in September 1998, compared with 2 cents a share a year ago, according to First Call Corp.
''We know we must provide continuous service for our community, and that we have let our community down,'' said Meg Whitman, eBay's president and chief executive. ''We will not rest until we make sure that this problem will not occur again and that we make things right for our users.''
Friday's outage was the worst in the company's short history and drove the stock to close down $16.81 at $165.88 on the Nasdaq on Friday.
EBay said as a result of the outage, it implemented a new policy for unscheduled outages of two hours or more. In those cases, eBay said it will extend by 24 hours all auctions that would have ended during or one hour after the outage and will automatically refund all fees for those auctions.
''Although we know that extending auctions and refunding money will never be enough, we feel that this new policy illustrates our commitment to our community,'' Whitman said.
EBay said it believes all information and data on the site is secure and no data was lost during the outage.
An eBay spokesman said Friday a failure in the software used to list items for sale and update bids caused the service to crash. EBay later said the software is provided by Sun.
''We will continue to devote the best technical and service resources of Sun Microsystems to ensure the level of service the eBay community demands,'' said Ed Zander, president and chief operating officer of Sun Microsystems.
Just admit you were wrong and go away,
Lee |
