Dr. Bean Version 2.0 at JavaOne!
Sideware Systems Inc
SYD
Shares issued 26,769,959
1999-06-11 close $2.55
Monday Jun 14 1999
Mr. Richard Simpson reports
Sideware Systems will demonstrate the newest version of Dr. Bean, Web-enabled customer service system. The latest version 2.0, developed with Java technology, provides customers with a wide selection of services including intelligent FAQ, search and E-mail self-service systems; live connections with product specialists; and problem resolution services. For companies with e-commerce sites, Dr. Bean triples productivity of sales staff, (through its multicustomer capabilities), builds customer loyalty and ultimately increases sales on their Web sites.
JavaOne, Sun Microsystems' 1999 worldwide Java developer conference, is a four-day event held from June 15 to the 18 at San Francisco's Moscone Center and several other locations throughout the city. This world-class event is recognized as the cornerstone for Internet innovation, and had an attendance of over 14,000 at last year's conference. For more information on this important conference visit Sun's Web site at www.sun.com/javaone.
"By selecting to develop Dr Bean with Sun's Java technology, Sideware and its customers can feel confident that the product will work in the ever-changing Internet world," said Gina Centoni, director, Java platform product marketing at Sun Microsystems' Java Software. Sideware's chief executive officer, Owen Jones states, "Version 2.0 redefines customer service by combining the best of Internet services with the latest security,communication and transaction technologies from Sun and IBM."
WARNING: The company relies on litigation protection for "forward-looking" statements. |
