Qualcomm Incorporated (QCOM) Message Board

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Technology Stocks : Qualcomm Incorporated (QCOM)

QCOM 168.09

+1.8%

Nov 28 9:30 AM EST

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To: Nichols who wrote (32892)	6/22/1999 5:06:00 PM
From: Wyätt Gwyön	Read Replies (3) of 152472

Does Sprint PCS have bad customer service? I don't know from personal experience. But it would seem to matter some to QCOM since end-users don't care about CDMA or TDMA. The reason I posted The Shopping Avenger Story was that a similar thing happened to me last year. I ordered two Nokia 6160's right when they came out. I ended up getting six of them, and getting billed for all six. I called and complained, and a rep nixed them from my bill and apologized. I've been a more or less happy customer of ATT Wireless ever since. I felt glad at the time that they did that, but maybe it would have been better if I'd had a bad experience, so I would have gone over to Sprint and learned about QCOM earlier. So it goes.

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