KANATA, Ontario--(BUSINESS WIRE)--June 23, 1999--CROSSKEYS
(Nasdaq:CKEY.O) (TSE:CKY.) CrossKeys extends performance management
solution to one of the fastest-growing technologies in telecom --
wireless broadband access
CrossKeys Systems Corporation (NASDAQ: CKEY.O; TSE: CKY), today
announced that MaxLink Communications selected CrossKeys Resolve(R)
software to provide service level management for its state-of-the-art
broadband wireless network. MaxLink is a world innovator in Local
Multipoint Communication/Distribution System (known as LMCS in Canada,
LMDS in the US) and is deploying the first network of its kind in
Canada.
"The broadband capability and wireless flexibility of LMCS
supports the advanced telecommunications applications of today and
tomorrow," says Joel Bell, Deputy Chairman of MaxLink. "CrossKeys
provides a scalable performance management solution that allows us to
offer, monitor and document the exceptional quality of our service in
addition to its inherent flexibility and speed of deployment."
CrossKeys Resolve software will enable MaxLink to offer
competitive Service Level Agreements (SLAs) to its LMCS customers.
SLAs, which are standard in the industry for fixed, wireline services
to large corporate clients, are extremely important for MaxLink as it
rolls out broadband wireless service. SLAs set the ground rules for
what services the carrier delivers and the customer's expectation for
the quality of those services. Setting SLAs demonstrate a service
provider's confidence in the service being offered and gives
credibility to sales teams meeting with prospective customers.
"The CrossKeys business value is the way our software establishes
the credibility of service offerings. This is the foundation for
customer relationships," says Ian McLaren, President and CEO,
CrossKeys. "We have demonstrated how we can adapt to emerging
technologies and the special needs of new service providers. Wireless
broadband is an exciting technology and CrossKeys is at the forefront
of the performance management issues associated with it."
The CrossKeys software will monitor and report on key performance
metrics in MaxLink's service offering. In this way, MaxLink's
innovative wireless access to an Asynchronous Transfer Mode (ATM)
backbone become transparent to the end-customer. With CrossKeys
Resolve software, MaxLink will be able to serve its customers better
by effectively capturing all relevant service objectives and reporting
on these over time.
CrossKeys Resolve software will draw data from MaxLink's
Newbridge-centric network, including the special radio interfaces that
have been integrated with Newbridge's industry-leading
MainStreetXpress 36170 Multiservices Switch. Specifically, CrossKeys
will be monitoring the thousands of Permanent Virtual Channels (PVCs)
which are the communication links customers purchase from MaxLink.
CrossKeys takes this raw data and through sophisticated programming,
provides incisive intelligence on how the network is performing and
the quality of the services being delivered to the customer.
LMCS/LMDS refer to high frequency broadband wireless systems
operating in the 28 GHz band, licensed to deliver data, Internet,
voice, video, and multimedia services to business and residential
customers. Unlike conventional cable or wireline technology, LMCS uses
a broadband wireless communication link to connect customers to a
high-speed telecommunications backbone. This means, for example, that
a building internally wired with its own Local Area Network (LAN) does
not have to physically connect through wires with the large,
high-speed backbone of a service provider network. This so-called
"last mile" can introduce some of the more difficult challenges in
telecommunications, in terms of transmission speed or cost of
installation. Wireless access to the powerful network backbones means
quick deployment for a corporate Wide Area Network (WAN) because no
cable has to buriedunder the ground. Instead, MaxLink uses a small
receiver and network interface unit to link customers to the network.
About MaxLink
MaxLink Communications Inc. is a company organized to develop and
operate new telecommunications services. It is licensed in Canada to
provide a range of voice and high-speed telecommunications services
through the use of 28GHz radio frequencies. The consortium members
are: Joel Bell; Stephen R. Bronfman, through Claridge (SRB) Inc.;
Capital Communications CDPQ Inc.; Seymour Epstein; James D. Meekison
with Robert Bradshaw; Societe Gasbeau; and US Wavelink
Telecommunications Inc. For further information: MaxLink, Joel Bell,
(416) 367-7001, jbell@maxlink.net
About CrossKeys
CrossKeys Systems Corporation (www.crosskeys.com) is a leading
developer of service, network, and element management solutions for
telecommunication service providers, helping them gain a competitive
advantage in deregulated markets. CrossKeys combines a commitment to
research and development with experience in the world's most demanding
telecommunication markets to deliver highly advanced software
applications. A strategic partner with telecommunications equipment
manufacturers such as Newbridge, Siemens and Ascend as well as Systems
Integrators such as EDS, CrossKeys products help service providers
deliver differentiated services, implement new technologies, and
manage multiple vendor networks. CrossKeys has been ISO 9001 certified
since 1995.
CrossKeys Systems Corporation is a public company whose common
shares are listed for trading on NASDAQ (CKEY) in the United States
and on The Toronto Stock Exchange (CKY) in Canada.
CrossKeys and logo are registered trademarks of CrossKeys Systems
Corporation. All other trademarks are the property of their respective
holders and are acknowledged by CrossKeys Systems Corporation.
See Related News Releases:
June 03, 1999-CrossKeys records biggest sale to date of CrossKeys
Resolve(R) software
May 04, 1999-e.spire Communications recognized with CrossKeys
Award for Service Innovation
April 12, 1999-CrossKeys demonstrates performance management
leadership in TeleManagement Forum presentations
--30--jam/clv*
CONTACT: CrossKeys Systems Corporation
John Blackmore, 613/599-2300 ext. 8936
613/599-2290 (FAX)
E-mail: johnblac@crosskeys.com
Web Site: www.crosskeys.com
KEYWORD: INTERNATIONAL CANADA
INDUSTRY KEYWORD: TELECOMMUNICATIONS COMED COMPUTERS/ELECTRONICS
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