Brendon,
The battle that Cybermedia is in must ultimately be won at the OEM level. Just imagine if Microsoft only sold Windows at the retail level. That's great for gaining a little "mindshare", but Microsoft won by getting their product on over 80% of the PCs shipping.
Think about the numbers too. Cybermedia has been able to sell about 2 million retail units out of the over 100 million PCs sold in the past couple of years. If the product retails for $39, then they probably sold it for less than half of that to their distributors or for say $20 per unit. Then consider the costs of packaging and the huge amount of advertising that goes into retail.
If Cybermedia sells 2 million retail units at $20 each, they gross $40 million and their net will be much less.
Now, if they capture 50% of the OEM market when the same 100 million PCs are sold and they make only $2 per unit, they make $50 million gross, and their packaging and advertising costs are much less.
So, while the unit revenue is smaller, the OEM business is at least as profitable if you have a product that is actually worth something. In reality though, if a competitor had a product that was only "adequate" and managed to get 60% of the OEM market while Cybermedia only had 10%, its likely that Cybermedia would lose tons of retail business anyway. If I had a product that came bundled with my PC that solved 80% of the both perceived and real problems that Cybermedia did, there's a much lower chance that I'll go out and pay $39 for a Cybermedia package too.
Cybermedia was smart to build an alliance with Phoenix Technologies targeted at the OEM market. Phoenix (PTEC) will own 50+% of the OEM BIOS market this year and is bundling and co-developing powerful BIOS-based tools with Cybermedia. There's no reason for them to give away the product like SYSF has, simply because there is real value in a proven product integrated with the core system software (in the OEM version). |