ASK >>> Licensees include Netscape, Dell, Alta Vista, Bell South
ask.com
How Can Jeeves Help Your Web Site?
Ask Jeeves, Inc. is the leading provider of on-line natural language question answering products and services. Licensees of our technology include Netscape netcenter, Dell, Web TV, Bell South.net, AltaVista and Infonautics' Electric Library.
Ask Jeeves makes finding answers on the Web easy and fun. Unlike traditional search engines that match keywords, Ask Jeeves lets you enter a question in plain English and, after confirming the question, takes you to a single page that answers the question. Ask Jeeves finds just the answers you need, without having to sort through thousands of inappropriate matches.
Ask Jeeves uses proprietary natural language technology to match your question to one of thousands of "question templates" and millions of researched links in its knowledgebase. The Ask Jeeves knowledgebase is built by humans who understand what people need when they have questions. Ask Jeeves is continually expanding and becoming smarter over time as people ask more questions.
How Can Jeeves Work for My Business?
Customer service is a critical element of successful companies, and more companies are turning to the Web to provide their customers with the information they need. Sometimes, however, corporate Web sites have so much general information that accessing specific information is often difficult. Navigating "trees" can be slow and laborious. Conventional search engines too often return multiple results which can add to a customer's frustration.
Ask Jeeves creates custom applications of its question-answering service to help customer-driven companies improve customer satisfaction, cut costs and generate sales. Customers visiting a "Powered by Ask Jeeves" site can ask questions and find the answers they need quickly and easily.
Ask Jeeves can answer virtually any customer question that has an answer. This means that Jeeves can serve as your online:
Automated Customer Service Agent
Automated Technical Support Agent
Automated Human Resources Expert
Automated Sales Assistant.
For more information, contact sales@ask.com.
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