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Technology Stocks : 3Com Corporation (COMS)
COMS 0.00130-18.8%Nov 7 11:47 AM EST

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To: dav who wrote (32403)7/14/1999 10:06:00 AM
From: Moonray  Read Replies (1) of 45548
 
3Com Honored by the American Productivity & Quality Center for
Innovative Call Center Practices

Company Recognized as a Best Practice Organization in Internet-Based Call Centers

SANTA CLARA, Calif.--(BUSINESS WIRE)--July 14, 1999--
3Com Corp. (Nasdaq:COMS) today announced that it has been recognized as a best practices
organization by the American Productivity & Quality Center (APQC) for its innovation in call
center practices using Internet-based technology.

APQC's recent consortium benchmarking study, Call Centers and the Internet: Enhancing
Customer Contact, recognized 3Com for its innovative and quality practices in knowledge
collection and dissemination, via its 3Com(R) Knowledgebase Web Service and use of
Internet-based technology.

mktnews.nasdaq.com\www\nasdaq\news\bw\1999\07\14\BU115125AT390.html&usymbol=COMS&logo=True&companyname=3Com+Corporation

You mean you don't find this news exciting?<g>

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