ON Technology To Resolve Common PC Problems in
Record Time
Pioneer in Desktop Management Software Announces New Solution CD Tailored to Support Remote
Help Desk Functions
CAMBRIDGE, Mass.--(BUSINESS WIRE)--July 14, 1999-- ON Technology (Nasdaq: ONTC - news) today announced the Help Desk Solution
CD(tm) for NT 4.0, the only automated solution for resolving common Help Desk problems without manual intervention on a single or multiple
PCs simultaneously. The new Help Desk Solution CD, freely available to ON Command CCM customers, is part of a series of Solution CDs
developed by ON Technology. This series offers out-of-the-box automated packages that enable businesses to rapidly implement and solve their
desktop challenges. The new CD is built upon the advanced capabilities provided by ON Command CCM(tm), the industry's leading desktop
management and continuous configuration solution.
''We believe that the Help Desk Solution CD makes life significantly easier for Help Desk personnel -- so that they can concentrate on important
activities such as e-commerce and Intranet enabling rather than mundane PC tasks such as configuring end-user screen savers,'' said Phil Neray,
Director of Product Marketing, ON Technology. ''By delivering automated pre-tested solutions to common Help Desk problems, the new
Solution CD gets end-users back online faster - and creates a reliable and consistent environment that's much less prone to human error and
variability.''
This new solution CD also helps reduce Total Cost of Ownership (TCO) by reducing the need to send technicians to end-user desktops or
manually intervene at each desktop via remote control. ON Technology will continue to develop other Solution CDs that offer customers strategic
and business benefits by delivering out-of-the-box solutions to similar challenges such as deploying new versions of Microsoft Office 2000 or
Internet Explorer across their enterprises.
Help Desk Solution CD Features
The Help Desk Solution CD for NT enables administrators to remotely:
Reset local passwords, and configure other parameters in NT User Account Manager setting such as password expiration dateInstall &
configure screen savers, screen backgrounds and new printers, including installing new printer and video drivers from a central server
Change display settings such as resolution, font size, and video adapter type
Run ScanDisk on selected drives and store log files on central server
Install, configure & run Norton AntiVirusTM, remote control products (ON Command RemoteTM, Symantec pcANYWHERETM) for
remote troubleshooting
- Add workstations to NT Domains - Update Windows host files - Change IP address (BOOTP)
About ON Command CCM
ON Command CCM provides a unique pre-OS and network booting technology that allows operating systems and applications to be
instantaneously deployed to multiple client PCs simultaneously, from centralized Windows NT or Unix servers, for immediate installation and
configuration. ON Command CCM significantly reduces Total Cost of Ownership (TCO) and enhances quality of service while providing
continuous configuration capabilities to IT organizations. ON Technology has formed business and technology alliances with major hardware
manufacturers including Dell Computer Corporation (NASDAQ: DELL - news), 3Com Corporation (NASDAQ: COMS - news) and Sun
Microsystems (NASDAQ: SUNW - news); core technology suppliers including Microsoft (NASDAQ: MSFT - news) and Intel Corporation
(NASDAQ: INTL - news); and complementary enterprise software vendor Tivoli Systems Inc., an IBM company.
About ON Technology Corporation
ON Technology is a publicly traded company based in Cambridge, Massachusetts. Founded in 1985, the company offers ON Command CCM,
the leading desktop management and continuous configuration solution for enterprise networks. ON Command CCM provides immediate
business value by lowering PC Total Cost of Ownership (TCO), providing a high level of reliability and availability for business critical desktops,
and accelerating strategic technology initiatives. ON Technology's solution leverages built-in Wired for Management (WfM) capabilities currently
available from leading PC manufacturers. Additional information concerning ON Technology Corporation can be found at www.on.com.
ON Technology, ON Command CCM and Meeting Maker are registered trademarks of ON Technology Corporation. All other brand names and
trademarks are properties of their respective owners.
The statements in this news release that relate to future plans, events or performance are forward-looking statements that involve risks and
uncertainties, including risks associated with uncertainties pertaining to customer orders, demand for products and services, development of
markets for the Company's products and services and other risks identified in the Company's SEC filings. Actual results, events and performance
may differ materially. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date
hereof. The Company undertakes no obligation to release publicly the result of any revisions to these forward-looking statements that may be
made to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.
Contact:
Ruder Finn, New York
Adam Sohn, 212/593-6481
sohna@ruderfinn.com
or
ON Technology, Cambridge, Mass.
Louise Bernardi, 617/692-3033
lbernard@on.com |
