Monday July 19, 8:07 am Eastern Time
Company Press Release
SOURCE: Firstwave Technologies, Inc.
Firstwave's Netgain Sales Chosen by Microsoft's Embedded Systems Group
as CRM Solution; Speed of Implementation and Customization Attracts Technology Leader
ATLANTA, July 19 /PRNewswire/ -- Firstwave Technologies, Inc. (Nasdaq: FSTW - news)announced today that Microsoft Corp. (Nasdaq: MSFT - news) has chosen Netgain(TM) Sales as their Customer Relationship Management (CRM) solution for the Microsoft Embedded Systems Group. Netgain Sales is the first completely web-based CRM system that serves an extended
enterprise comprised of field sales, marketing and customer service as well as indirect sales channels and business partners.
''Microsoft is excited to work with Firstwave on the implementation of its Web-based CRM solution, Netgain Sales, for the Embedded Systems Group,'' said Jason Kap, Group Manager for Microsoft. ''The CRM solution, which runs on the Windows platform, improves Microsoft business performance by enabling worldwide, real-time communication by way of the Internet.''
''To have a true technology leader such as Microsoft decide to install Netgain as a CRM solution for their Embedded Systems Group further establishes Firstwave's position at the forefront among the CRM market,'' said Richard Brock, President and CEO of Firstwave. ''Microsoft was seeking an application that was quick to implement, customizable and easy-to-use and Firstwave was able to
provide that with Netgain.''
Netgain Sales, which runs on Microsoft technologies, improves the effectiveness of a company's sales and relationship management initiatives by leveraging the power of the Internet. Implementation
of Netgain as a company's CRM solution is quick and allows for easy web-based deployment regardless of the user's location.
Netgain's ease-of-use is evident through its web interface and offline capability. The browser-based interface allows for easy navigation as it closely mirrors the way users surf the web, enabling even the
most inexperienced user to utilize Netgain. Offline capability allows a user to access and modify data records without connecting to the web, a benefit for a mobile user who does not always have Internet access. Netgain is the only CRM application that displays the same interface to both offline and connected users.
About Firstwave
Firstwave Technologies, Inc., based in Atlanta, Georgia, is a leading provider of Web-based customer relationship management systems. Netgain(TM) Enterprise is a revolutionary suite of Internet products created to improve the way companies generate revenues and manage
relationships. The Netgain suite runs on industry standard Internet and Microsoft technologies. Netgain Sales, the first application of this suite, uses the Internet to empower sales teams within enterprises and across distributed channels. Firstwave's experience in customer relationship management systems has been developed working with over 20,000 installed users at 200 companies in more than 20 countries. A tour of Netgain is available on the Web its (www.firstwave.net ). |
