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Politics : Formerly About Advanced Micro Devices
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To: Cirruslvr who wrote (66116)7/19/1999 6:16:00 PM
From: Bill Jackson  Read Replies (1) of 1584202
 
Elmer, I sent this inquiry to CustomerService@shophereusa.com
Let us see what they say.

Bill

"I see that you say you bill my credit card when the order is processed? I
find this ambiguous, since processing an order means shipping the product,
not just taking the order over the net/phone. The reason I ask is that
Silicon Investor had this comment:

"Re: "Could this be AMD Marketing???"
It sure looks like it to me. They bill your charge card as soon as they
receive your order then they ship the K7s if and when they ever arrive.

EP

EP has the impression that you bill the credit card when you take the order
and not when you process it.
Processing an order is the procedure whereby goods and money change hands
and you receive payment via the credit card and the goods are placed in the
hands of a common carrier for delivery to me. It is not acceptable to charge
a credit card and not ship the goods until they arrive at a later date since
that is not a mutual handoff. I can understand submitting checks for payment
and holding the goods for the federally mandated clearing period to pass
prior to shipping to safeguard your company from NSF checks.
Please clarify this promptly as it is quite damaging to a companies
reputation for the impression that you charge cards some time prior to
shipping goods.
I will post your reply, as I have posted this inquiry to SI.

Bill Jackson"
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