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Technology Stocks : America On-Line: will it survive ...?
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To: Val who wrote (2560)3/25/1997 10:03:00 AM
From: John Howell   of 13594
 
Val,

All access providers DO face the same challenges as AOL. The fact of the matter is, that most of them, large and small, seem capable of managing their growth in a responsible manner to assure good customer service. The fact that AOL claims a bottleneck because of sudden growth indicates that they either;

1. Didn't anticipate the need for additional modems as their "carpet bombing" ad campaign kicked into high gear (which implies managerial incompetence).

2. Didn't have the cash to expand and deliberately deceived their customers (fraudulent advertising and lack of integrity).

Think about this for thirty seconds and you will realize that it HAS to be the 2nd of the 2 scenarios. I know the managers of several ISP's and this type of planning is an integral part of their day to day operation. You can't tell me that AOL, with its history in the access business and a large management staff didn't anticipate the need for additional infrastructure while publicly stating that they were shooting for 8 million members.

I don't do personal business with hucksters and I have a history of making money shorting the stock of publicly traded companies who spend more time spinning hype than building a solid business model.
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