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Technology Stocks : Amazon.com, Inc. (AMZN)

AMZN 237.02

-2.5%

11:08 AM EST

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To: Lizzie Tudor who wrote (69466)	7/25/1999 9:28:00 PM
From: Dwight E. Karlsen	Read Replies (2) of 164685

OK but who needs customer service with books/toys... maybe electronics though. Right, but ever try to find someone to help you choose a stereo? For the most part, my experience has been that you would be better off to help yourself, because all the clerk is going to do is fumble around, reading the spec sheet for you, if he can find it. I once bought (at a discount) a stereo which had been returned to the store. The manual was missing, and nobody there could even tell me how to set the clock on it. IMO, Amazon could probably sell electronics at least as well as the BDC (big dumb companies). At least the spec sheet would be accessible off the internet, from the product description page.

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