Market Gems:Stocks w/Strong Earnings and High Tech. Rank Message Board

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Strategies & Market Trends : Market Gems:Stocks w/Strong Earnings and High Tech. Rank

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To: Long John who wrote (52827)	7/26/1999 9:26:00 PM
From: Jenna	Read Replies (2) of 120523

John Long and I did you notice that in the First Call Radar Report we have the date VRIO reports is this Friday. We have had about 9 comlaints since we started market gems 5 were from people who did not realize we were automatically charging their credit cards. So we put it in bold letters at the beginning of our policy and not in TINY print as others do. Then we got 2 or 3 from those that couldn't get JAVA so we went out of our way to get rid of java and redo our entire website in Cold Fusion. Here is a letter from someone who is not a subscriber, guys we have Webtrends, we know where every ISP comes from and who is logged on at what time of the day, so if you have a suggestion or criticism we will gladly rectify but it you are not a subscriber then you might be in breach of something else altogher. >From: derrick d d <derrick.d@england.com> >To: <jenna7@marketgems.com> >Sent: Monday, July 26, 1999 2:26 PM >Subject: (No Subject) > > >> For what you charge and the number of subscribers you would think you >could afford to make a phone call to make sure what you give subscribers is >accurate >> >> VERIO does not report until August 5th. >> Why don't you contact them like I did today and find out..or can't you >afford due diligence for your subscribers >> what the hell are they paying for? >> Now we appreciate all letters and this one as well even its tact and intellect. But I would like to say that not many stock seletion sites have 50-75$ subscriptions just to make sure we get our dates as accurately as possible. If the date is good enough for the the 88,000 subscribers of First Call, I'm sorry if its not good enough for Derrick. so Derrick we can't refund your money because you paid us no money so maybe you have another alternative? So thank you derrick for pointing out our inadequacies and next week I'll make sure to call the 700 companies that are reporting so you can be sure we get it right. Of course we did sent numerous e-mail to confirm dates but we don't always get answers back. jenna market gems

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