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Technology Stocks : Dell Technologies Inc.

DELL 138.94

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Dec 5 9:30 AM EST

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To: kemble s. matter who wrote (137877)	7/27/1999 10:46:00 PM
From: Mike Van Winkle	Read Replies (1) of 176387

Kemble re: "WE HAVE SPENT THE PAST 15 YEARS REFINING TWO CORE CAPABILITIES: A CUSTOM-BUILD PROCESS FOR BOTH HARDWARE AND SOFTWARE THAT BRING COST EFFICIENCIES TO DELL AND ITS CUSTOMERS, AND A PERSONALIZED CUSTOMER RELATIONSHIP PROCESS." The key is these capabilities are the result of business and manufacturing processes that require development over a long time. Dell has also been working on service processes that enable them to handle three year warranties for $959 full blown PC's that include a year of ISP and are sold to newbees. This Dell train is awesome. Cheers Mike

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