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Pastimes : SI Beta Site Launch - 7/01/99
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To: jbe who wrote (1203)8/3/1999 12:16:00 PM
From: greenspirit  Read Replies (2) of 2340
 
Joan, this transition has allowed us a unique look at an organization as it grows to reach its "defining moment". How will the management and leadership at Go2net handle "Control" and Differentiation"? All around the threads of SI open rebellion from change abounds. Will SI allow the customers to control the look and feel of SI? Will they control it? Or will a combination be the answer?

For many of us, Go2Net was a nothing corporation until they bought SI. As I look at their web portfolio, I still consider SI their "Crown Jewel". As has been discussed on various threads from the beginning, some key management decisions regarding how to implement this "change" were handled poorly. Not having the necessary people available to respond to customer inputs was probably the largest of them all.

I suspect in the end, we will be forced into our new SI format. And will accept the new look as home after a relatively short period of time.

When you place a frog on the stove in a pot of water and slowly increase the temperature, it will heat itself to death. However, if drop a frog in a pot of boiling water it will quickly jump out. I suspect Go2Net is allowing the customers to simmer for a while and get used to the water. :-)

Michael
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